The move is part of Ethniki Asfalistiki’s broader digital transformation program and reflects the strategic shift that an increasing number of companies in the financial and insurance sectors are making toward more flexible, resilient, and scalable IT infrastructures.
According to the company, the modernization of core systems is expected to strengthen operational resilience, improve the performance of critical applications, and support the future development of digital services.
Petros Tsonis emphasized that operational resilience is a fundamental factor in maintaining customer trust and service reliability, noting that the technological upgrade creates the conditions for greater flexibility and scalability of the company’s platforms.
From Kyndryl’s side, Apostolos Leonidopoulos stated that resilience is now evolving into a strategic business capability for financial institutions, rather than merely a matter of regulatory compliance. As he noted, the modernization of core systems can be a key driver in enabling more agile and customer-centric operations.
The cooperation between the two companies began in 2021 with the management of the insurer’s on-premises mainframe infrastructure. Under the new agreement, the partnership is being expanded to include the modernization, migration, and operation of critical systems through cloud services.
This development is particularly significant at a time when the insurance sector in Greece is experiencing increased demand for digital services and accelerated investment in technological infrastructure. Ethniki Asfalistiki’s core systems support millions of transactions on a daily basis, serving more than 1.9 million policyholders.
Market participants note that the upgrade of legacy systems and the strengthening of business continuity are expected to become key investment priorities for the insurance and banking sectors in the coming years, as infrastructure reliability is emerging as a critical competitive factor.
