14 new online services supported by the Municipality of Athens e-services platform

The digitization of the Municipality’s services is, since the beginning of the pandemic, one of the main priorities of the authority, which aims to avoid overcrowding in the services of the Municipality of Athens, but also to substantially facilitate the citizens and professionals of the city in their daily lives.

The electronic service platform available for citizens and professionals (https://eservices.cityofathens.gr) that was developed, is constantly upgraded by the Development Company of Computerization and Business Units of the Municipality of Athens, and gives the opportunity to those interested to obtain certificates, attestations and documents, with a few clicks from their home. Requests that used to take days or even weeks to be processed are now being completed quickly through the online platform.

According to the data compiled from the platform in 20 months period a total of 130,000 citizens and businesses have registered on the platform, a fact that proves that interested parties have embraced the initiative. During the same period, more than 128,000 applications were processed electronically for the 104 digital services.