If a few years ago someone asked how we imagine the future of Customer Service and Contact Centers in general, one would surely speculate that little by little the most traditional form of remote service, the telephone, would be declining. And yet, this is not what happen.

The new bulletin of economic developments, which presents the current situation and prospects of the Greek economy, is published by the Labor Institute of the General Confederation of Greek Workers (INE / GSEE).

After a year of continuous fluctuations in mergers and acquisitions (M&A), the upward trend in the value of deals recorded since the beginning of the third quarter of 2020 is likely to continue in 2021, as companies prepare to improve their economic performance and redefine their activities and their futurein the post-COVID-19 era.

China became the European Union's main trading partner for the first time in 2020, surpassing the US, thanks to its rapid economic recovery, which was less affected by the Covid-19 pandemic than its Western counterparts.

The State Budget Office in Parliament predicts a GDP growth rate of 2.7% in its basic scenario for this year, taking into account the current data on the economy and the health crisis.

Most entrepreneurs-members of EO Greece foresee significant margins of recovery within 2021 and 2022, despite the effects of the pandemic that have affected their activities.

The Greek economy is recovering and the levels of non-performing loans (NPLs) are declining, according to the rating agency Moody's, which proceeded to upgrade the prospects of the banking system.

PwC study "March 2021 Global Consumer Insights Pulse Survey" shows the trends associated with consumer behaviors as they emerged from the pandemic.

PREMIA PROPERTIES today announces the acquisition of a logistics property located in Aspropyrgos (Lakka area), Attica.

Decline in passenger traffic at Athens International Airport continued in December, following the trends of the previous months, due to the COVID-19 pandemic and its impact on air travel, with restrictive traffic and transportation conditions still in force.