AADE announces new general directorate of digital services and systems

This development, as stated in a press release by the Independent Authority for Public Revenue (AADE), represents a substantial step in the digital transformation of the tax and customs administration.

The new General Directorate introduces a more integrated model of digital governance, shifting the focus from the provision of electronic services to the utilisation of cutting-edge technologies, data, and intelligent systems for the faster, more secure, and more proactive operation of AADE.

Compared with the General Directorate of Electronic Governance, the new structure introduces five substantive changes:

– It strengthens the strategic role of technology within AADE by unifying digital services, information systems, data, and technological infrastructure under a more cohesive planning and implementation framework.

– It introduces a more systematic use of Artificial Intelligence, Big Data analytics, and risk analysis tools, aiming to automate processes, predict risks, target audits, and improve tax compliance.

– It enhances interoperability with other public administration bodies through modern APIs, enabling faster, more secure data exchange with reduced burden for citizens and businesses.

– It supports the further development of critical digital platforms, such as myDATA, which constitutes a key pillar for the digital representation of economic activity and strengthens transparency, tax fairness, and timely information utilisation.

– It upgrades the level of security, resilience, and availability of information systems, with emphasis on modern cloud infrastructure, advanced cybersecurity systems, and data protection mechanisms.

With the new structure, according to AADE, the Independent Authority for Public Revenue acquires a unified centre for digital governance and technological development, enabling faster project implementation, improved system coordination, reduced fragmentation, and real-time data utilisation.

This transition is of immediate importance for citizens and businesses, as it accelerates transactions with AADE, reduces bureaucracy, increases fully digital services, and enhances the quality of customer service.

At the same time, it enables the tax administration to operate in a more targeted and preventive manner, with a better understanding of risks, transactions, and taxpayer needs.

The new General Directorate of Digital Services and Systems will commence operations on 24 August 2026 and represents a critical step in AADE’s transition towards a more modern, flexible, and intelligent model of governance.