The "MyStreet" Application and Digital Transformation in Greece
The "MyStreet" application, developed by the Ministry of Digital Governance, is a free tool available for installation on smartphones and tablets. It allows citizens to search for information regarding public space concessions through a specially designed map, offering descriptive and geospatial data for each municipality. Citizens can also submit complaints through the platform.
In addition, the Ministry of Digital Governance is developing an information system called the “Registry of Public Space Usage Permits”, which is accessible via the Single Digital Gateway of Public Administration (gov.gr - E.S.G.P.). This system, maintained by the General Secretariat for Information Systems and Digital Governance (G.G.P.S.D.G.), enables municipalities to register the permits issued to businesses within their jurisdiction. Through this system, citizens can identify areas of public space that are illegally occupied by businesses, compared to the legally granted concessions. This helps detect discrepancies, allowing authorities to be notified either through on-site inspections or citizen-submitted complaints.
Regulations for the MyStreet application are outlined in the draft law titled “Measures for the Implementation of Regulation (EU) 2022/868 (Data Governance Act) – Designation of the Competent Authority for the Implementation of Regulation (EU) 2024/903 (Interoperable Europe Regulation) – Electronic Application ‘MyStreet’ – Regulations for the Promotion of Digital Transformation and Other Provisions of the Ministry of Digital Governance.”
This draft law introduces provisions to improve organizational efficiency within the public sector, enhance interoperability, accelerate digital transformation, and promote investments in the technology sector.
The General Secretariat for Information Systems and Digital Governance (G.G.P.S.D.G.) of the Ministry of Digital Governance is designated as the National Competent Authority and the primary point of contact for implementing Regulation (EU) 2024/903, which focuses on achieving high-level interoperability across public administrations in the EU (Interoperable Europe Regulation).
The draft law also amends the framework governing user and agency vaults within the Single Digital Gateway (E.S.G.P.) of Public Administration, introducing several key updates:
- The retention period for documents issued through the E.S.G.P. is extended.
- It enables the posting of public documents automatically issued by public sector entities, as well as notifications regarding user activity or actions by entities communicating with users via the E.S.G.P.
- Agencies can, as an alternative to vaults, use their own information systems to post documents addressed to them or sent through the E.S.G.P., as well as documents they issue, by utilizing the E.S.G.P.’s programming interface.
- Local government authorities (O.T.A.) at both first and second levels are now required to maintain agency vaults or utilize the E.S.G.P.’s programming interface.
- Legal entities, in order to fulfill legal obligations and for public interest purposes, can also use their own information systems to issue and circulate documents through the E.S.G.P., leveraging a suitable programming interface.
These updates aim to enhance efficiency, transparency, and digital capabilities within Greece’s public administration, ensuring smoother operations and greater accountability.
